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Way to piss me off, PizzaHut! [updated x2]

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So here was the plan for the night:

I saw that The Wolverine is currently available for rent at iTunes. You never know how long this lasts, so I clicked on the “Rent” button to watch that movie tonight. I’m just a sucker for those superhero movies, ain’t I? Anyway… and what goes nice with a crappy Marvel comic adaptation? Right: pizza.

So I ordered at PizzaHut through the dedicated app on my phone.
Very convenient. It even tells you the delivery time: 6:44 pm.

At 6:50 pm I wondered where the pizza was. Normally these guys are faster than what they promise. So I checked the order status on my phone and was struck by what I saw:

Erg, what?
I am ashamed to say this, but I actually went to the front door, just to check whether there was a pizza box on the door mat. Yeah, I got used to that silent treatment by the delivery guy from the local supermarket.

Now, a pizza delivery service needs to be able to do two things:

1) make pizza
2) deliver pizza

Maybe I need to add for 2) “deliver pizza to the right address“.
Gee, how hard can it be? They managed in the past! Bloody idiots! I reckon the delivery guy went to the wrong unit and the heartless bastard in that unit must have said:

Heartless bastard (who will burn in hell): Hey! Pizza!

What the f… udge?!
Okay, you might say: not much harm done – the pizza is paid cash, so I didn’t lose money.

But I darn well lost a pizza!
Now what?! Shall I eat THAT while Hugh Jackman is slicing open the bodies of evil thugs?

Could not help but send immediate feedback through the phone app and bitch about this on Twitter.

Edit 7:30 pm
The door bell rang and guess what? Pizza guy comes with a pizza.

Leo: You are 45 minutes late!
Pizza guy: Sorry. There was a slight delay.
Leo: I don’t want it anymore!
Pizza guy: I gotta call my boss.
Leo: You do that.

And I closed the door. I think the truth is they’ve delivered the pizza to the wrong place first. Fact is, they call you when there’s a delay. And if they had admitted that, I would have taken the pizza. Sure enough, a minute later my phone rang.

Pizza boss: I hear from my driver you want to cancel the order?
Leo: You were supposed to be here 45 minutes ago. And I could see that you’ve misdelivered the pizza before. That’s a terrible service!
Pizza boss: I am so sorry, Sir. Do you still want your pizza?
Leo: No.
Pizza boss: I am terribly sorry. We can make a new one for you.
Leo: No. I am upset and I am not going to order from you again!

That last one was a lie, of course.
There is no real competition for PizzaHut when it comes to decent delivery pizza in Singapore. But I already had water melon filling up my tummy and I just felt like acting up like a spoiled diva.

Back to that movie.

Edit 10:24 pm
Not a bad movie, by the way.



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